Refund Policy

14-day money-back guarantee

If SpeedProof is not right for you, you can request a full refund within 14 days of your order date. This applies to your first purchase of a monthly or annual plan and to each renewal charge, counted from the date that charge was taken.

How to request a refund

Refunds are processed through our payment provider, Stripe. You can:

• open Manage billing in your account inside the app to review your invoices and payment history; or
• email us at speedproof247@gmail.com and we will arrange the refund for you.

Please include your order number, which appears on the receipt emailed to you after payment.

How long a refund takes

Once approved, the money is returned to your original payment method. Card refunds usually appear within 3–10 business days, depending on your bank.

Cancelling instead of refunding

You can cancel your subscription at any time from your account inside the app. Cancelling stops all future charges and keeps your access until the end of the period you have already paid for. Cancelling on its own does not issue a refund — request one using the steps above if you also want your last payment returned.

Beyond the guarantee period

After 14 days we consider refund requests case by case, and we will always honour any right to a refund you have under the consumer law that applies to you.